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About the PUC Portal and Applications

The PUC Portal is a new section of the PUC Website. It is designed to facilitate communication and reporting between the PUC and the companies who do business with the PUC. Currently, the following types of companies can use the Portal to complete their statutorily required Annual Reports online:

  • Automatic Dial Announcing Device Companies (ADAD)
  • Competitive Local Exchange Carriers (CLEC)
  • Incumbent Local Exchange Carriers (ILEC)
  • Interexchange Carriers (IXC)
  • Pay Telephone Providers
  • Retail Electric Providers (REP)

Companies can track informal complaint information and update the contact information they have on file with the PUC through the Company Complaints application as well. In the future, the PUC hopes to expand the functionality of the Portal to include new reporting and communications features.

If you have any questions about the Portal, please contact helpdesk@puc.texas.gov