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The Public Utility Commission of Texas regulates the state's electric, telecommunication, and water and sewer utilities, implements respective legislation, and provides customer assistance in resolving consumer complaints.

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Contact Us Important Notice: William B. Travis Building Lobby Construction The William B. Travis Building (WBT) Lobby closed on May 29, 2025 as part of a partial remodel on several floors. All visitors to the William B. Travis Building need to use the ground floor entrance on Brazos Street while the Main Lobby is under construction. The ground floor entrance will be open (no badge access required) during business hours (7 a.m. - 5 p.m., Monday - Friday). Contact the PUCT Main Reception Line at 512-936-7001 for assistance when visiting the building. Learn More Location Maps and Parking PUBLIC UTILITY COMMISSION OF TEXAS ADDRESS: William B. Travis Building 1701 Congress Avenue Austin, TX 78711-3326 Location Maps William B. Travis Building Location Capitol Complex Map Parking Texas Capitol, Capitol Extension and Capitol Visitors Center Parking is available in the Capitol Visitors Parking Garage at 1201 San Jacinto located between Trinity and San Jacinto Streets at 12th and 13th streets. Accessible parking is available with accessible routes to the Capitol. Metered spaces are available throughout the complex. Capitol Visitors Parking Garage Rates are subject to change during special events on weekends. Bob Bullock Texas State History Museum* Parking is available in the museum's underground parking garage. For more information about museum parking please visit: Parking at the Bullock Museum William B. Travis Building Lobby Construction The William B. Travis Building (WBT) Lobby closed on May 29, 2025 as part of a partial remodel on several floors. All visitors to the William B. Travis Building need to use the ground floor entrance on Brazos Street while the Main Lobby is under construction. The ground floor entrance will be open (no badge access required) during business hours (7 a.m. - 5 p.m., Monday - Friday). Contact the PUCT Main Reception Line at 512-936-7001 for assistance when visiting the building.