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Contact Us  

PLACEHOLDER H2 TO MEET WCAG REQUIREMENT

Mailing Address:

Physical Location:

Phone:

Agency Switchboard: 512-936-7000
Assistance Hotlines: 888-782-8477 or 512-936-7120
Central Records: 512-936-7180

Hours:

Agency Switchboard: 8AM - 5PM, M-F
Assistance Hotlines: 8AM - 4PM, M-F
Central Records: 9AM - 5PM, M-F, Closed Friday Noon - 1PM

Email:

  • If you have a question about your utility bill or service, please contact Customer Service.
  • If you have a questions about the PUC E-Filing system or questions about filing with the PUC, please contact Central Records.
  • For website technical support questions, please contact Website Support.

Press:

Please direct all press inquiries to media@puc.texas.gov

Employment Verifications:

Please send all employment verifications to hr@puc.texas.gov. All verifications are completed in writing.


Helpful Agency Information:


Fraud, Waste and Abuse Hotline:

If you would like to report fraud, waste or abuse occurring at the Public Utility Commission of Texas, call the Internal Auditor of the PUC at 512-936-7000 or the Texas State Auditor's Hotline at 1-800-TX-AUDIT.

 

If you need information or have a question that is not covered by the ways to contact us above, please contact us at: 512-936-7000.