- Utilities Not Regulated
- Helpful information on which utilities the Public Utility Commission (PUC) has no regulatory authority. A must read prior to filing a complaint with the PUC.
- Know Your Rights
- It's important that you understand your rights as a utility customer before filing a complaint. Please review them before filing a complaint with your electric or telephone provider or the PUC.
- File A Complaint
- Before filing an informal complaint with the PUC, contact your electric or telephone provider first and allow them to attempt to resolve the situation prior to filing with the PUC.